Charles Kiene is a mixed-methods researcher focusing on the strategic management of online groups and self-governance of online communities. He has spent most of his research career investigating the practices and behaviors of volunteer-based content moderation teams on discussion-based online platforms like Reddit and Discord. He has contributed nearly 10 years of research to the fields of computer-supported cooperative work (CSCW) and human-computer interaction (CHI). Charles obtained his PhD from the University of Washington in the Department of Communication and is an Affiliate Researcher of the Community Data Science Collective.


University of Washington