Classes

Classes are designed to challenge your thinking and develop your professional skills. You’ll leave each class with a unique set of tools to approach new communications challenges.

Tailor your experience to your career goals by focusing on one of eight areas of specialization. Use the search widget below to sort classes by quarter, specialization, instructor and degree track for each quarter. Get a comprehensive view of the full academic year in our Course Guide.

View the University of Washington Academic Calendar for important dates, including quarter start and end dates, registration dates and deadlines, and campus holidays.

Registration numbers (SLNs) are located on the Time Schedule. Please read the Department’s statement on internet resource requirements for access to courses.

COM 597: Strategic Communication for Responsible Leaders

(

Keyes

)

- 2016-2017 | Summer 2017

MCDM Elective
Wednesdays, 6/21-8/16, 6:00-9:50pm | CMU 126

Course Description: 

Honesty, integrity and high moral standards top the list of qualities expected of a leader, whether they are running a country, inspiring a global team or launching a new product. The challenge comes in knowing how to harness these attributes to inform and fuel communication that’s authentic and effective. This course will examine the concept of leadership, explore a range of leadership styles and discuss the role strategic communication plays in creating and maintaining positions of power and influence. Concepts including cultural intelligence and personal branding will be applied to tools and techniques from executive speeches to social media channels. As a responsible leader, the art of storytelling is critical for everything from inspiring a vision to managing a reputation during a time of crisis to connecting with communities. This course uses real-world scenarios, current events, interactive discussions, in-class exercises, and a variety of guest lectures to provide practical insight, relevant theory and memorable learning.

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COM 597: Intensive Video Storytelling: Conceptualizing, Shooting, and Editing

(

Keller

)

- 2016-2017 | Summer 2017

Track Neutral, 3 Credits
Wednesday-Sunday, 7/12-7/16, 9:00am-5:00pm | CMU 304 7/12-13, CMU 302 7/14-16

Course Description:

Media creation is a multi-step effort, with thoughtful decision-making involved throughout the process. How do the choices you make in the telling and delivery of your story affect the reception of your message? This course is aimed at expanding thought about how online media is affecting storytelling. Additionally, students will gain hands-on practice in producing online video stories. The skills-based aspect of this course is designed to familiarize students with the technologies associated with storytelling. Specifically how to refine, shoot, edit, and distribute their online video.

Student Testimonial:

“Five consecutive full days in the classroom may look intimidating, but not to worry, Drew Keller has a knack for effectively breaking up each eight-hour session. Drew takes students through a variety of exercises ranging from lecture and group discussions, to campus excursions to shoot footage, to hands-on video editing sessions. The first half of the course begins with the basics of storytelling through video. Drew makes sure each student has a firm grasp on film equipment use and vocabulary (light, sounds, camera, etc.). The second half is spent alone or in small teams shooting for and editing final projects which are screened the last day of class (Sunday afternoon). When I signed up for this course I cleared my schedule for the five days and devoted my entire attention to what I was learning. I decided to treat the course like a conference or even summer camp. Video editing is one of those tasks that always takes longer than you imagine, so be prepared to live and breathe your final project on days 3 through 5. But by the time you export your final video, you are quite amazed at what you were able to accomplish in such a short time span. Taking this course during the normal 10-week schedule probably allows for more internalization of the material and obviously additional time to learn shooting and video editing skills, however taking the 5-day deep dive proved to be extremely rewarding. This course is great for someone who doesn’t want to devote an entire 5 credits or quarter to video storytelling since it may not be the primary focus of their graduate school studies or career, but wants to get the higher level overview to be able to understand the process of creating a short online film from start to finish.”

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COM 597: Leadership Approaches to Diversity Initiatives in Organizations

(

Ross

)

- 2016-2017 | Summer 2017

Track Neutral, 3 credits
Tuesdays, 6/20-8/15, excluding 7/4, 6:00-8:20pm | PCAR 297

Course Description: 

How leaders facilitate an inclusive work culture directly impacts the effectiveness of workplace diversity efforts. Changing workforce demographics and global collaborations create opportunities for greater effectiveness, resilience, and innovation. Without intentional leadership, however, these benefits can be lost. This course examines how common diversity paradigms profoundly shape how organizations approach internal diversity work and why these expectations matter. Students will learn to identify and communicate their own preferred leadership approaches to diversity and inclusion and will practice ways to collaborate with others who may hold very different expectations. In future, whether asked in a corporate job interview or by a journalist profiling a small start-up, students who have taken this class will be better equipped to field questions about these critical aspects of leadership in the 21st Century.

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COM 583: Advanced Narrative Multimedia Storytelling

(

Stonehill

)

- 2017-2018 | Autumn 2017

MCDM Elective
Thursdays, 9/28-12/7, 6:00-9:50pm | CMU 302

Course Description:

From prehistoric cave paintings to Netflix binges, our innate attraction to stories defines us as a species. Yet as professional communication tools and techniques become more sophisticated, there’s a tendency to forget the fundamentals and lose sight of what makes storytelling such a persuasive tool.

This class will explore those fundamentals while practically tackling the relational challenges of storytelling: building trust with subjects and clients, telling the stories of others ethically, capturing authenticity without equipment getting in the way, and crafting a compelling narrative from sometimes messy real-life material. This coursework is designed to support students as they create high-value work in one of the most challenging but powerful modes of storytelling: human-driven documentary film. They’ll conceive of, research, shoot, edit, and create a distribution plan for a short, character-driven documentary on the subject of their choice, in partnership with a client. All the while, they’ll be considering deeply how story functions throughout our media and applying those lessons to their project.

This is an advanced course that will assume a basic knowledge of technical aspects of video production and editing, so a previous foundational MCDM storytelling class or equivalent technical experience is strongly recommended. Given that the emphasis of this course is on the interpersonal aspects of storytelling, that baseline technical familiarity will be vital to your success. While your technical skills will improve through the filmmaking process, this course is not a deep dive into the latest and greatest technology in filmmaking. It is a deep dive into the tried and true pillars of great storytelling. Contact instructor with any questions.

Student Testimonial:

“I can’t say enough good things about this class. [The instructors] are gifted educators and expert storytellers. As educators, I found them open and willing to engage many points of view with equal respect. That’s a rare talent. Their entry in the Seattle International Film Festival 2013 (Barzan) attests to the pedigree of their storytelling. They encouraged me to seek a challenging topic. In the few weeks we had in the class, they were mindful to remind the class to stay on pace. They grounded this advice in real-world experience. A big debt of thanks to Comm Lead for leveraging [the instructor’s] abilities and experience into a rewarding experience; the class was over all too quickly.”

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COM 597: Design + Content: An Introduction to UX and Content Strategy

(

Holmberg

)

- 2017-2018 | Autumn 2017

MCDM Elective, Meets Research Methods Core Requirement
Mondays, 10/2-12/4, 6:00-9:50pm | CMU 126

Course Description:

This course focuses on the fundamentals of both traditional user experience (UX) and content strategy, and seeks to build the overlapping skills and concepts needed to successfully design products and services for humans (otherwise known as the human-centered design process). Students will learn the foundations of both UX and content strategy, including user journeys and user research, content hierarchies, basic wireframing, principles of information architecture, basic prototyping and more, culminating in a creative strategy brief which encompasses both fields. The goal is to come away from the class with a holistic understanding of both UX and content strategy, and their relationship to one another.

Student Testimonial:

“From class activities to assignments to even the class slides, Dave crafts an optimal user experience for the student. He takes the time to provide useful, in-depth feedback on all assignments which enhances the learning experience considerably. The UX Content Strategy Playbook we created was an incredible way to learn the specifics of UX exercises we studied in class; I’m sure I’ll use it for years to come. The books Dave selected for class will serve as excellent resources down the road as well. This was definitely one of the best classes I’ve taken in the Comm Lead program.”

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COM 560: Law, Data and Privacy: Legal and Privacy Issues with Data, the Cloud, Internet of Things, and Artificial Intelligence

(

Baker

)

- 2017-2018 | Autumn 2017

MCDM Elective, Meets Law & Ethics Core Requirement
Tuesdays, 10/3-12/5, 6:00-9:50pm | CMU 302

Course Description:

“Big Data”, “The Internet of Things”, “Behavioral Advertising”, “Analytics” — all buzzwords capturing the explosion of data and the promise of what we can do with data. Collecting, using, organizing, and sharing data and information also evokes legal issues and individual and collective uncertainty over who owns this data, what rights does one own, how does the data usage implicate privacy issues, how is and how should data use be regulated by the government, by private entities, for advertising, etc. This course will explore the legal issues associated with data usage, data collection, sharing of user information, and licensing. This course will pay particular attention to privacy laws in the United States, how the FTC and other regulators are approaching advertisers’ use of personal information, how organizations attempt to keep data secure, and how intellectual property rights protect (and don’t protect) data and databases. This course is designed both as a stand-alone course to satisfy the law and policy requirement of the program and as a companion to the law and policy course offered in the Spring, which focuses more on free expression and intellectual property issues around content.

Student Testimonial:

“This course was a fascinating overview of a quickly changing field. We touched on a variety of ethical and legal issues surrounding emerging fields such as artificial intelligence, the Internet of Things and big data. The course is exciting and engaging because many of these areas are so new that laws haven’t even been written, and it provided a great framework to view these topics through a legal lens. Although we charted lots of unfamiliar territory, Kraig Baker is an outstanding lecturer and makes the topics approachable and even fun. You don’t have to have a law background to glean interesting and useful information from this course, and I would highly recommend it to anyone who is interested in how nascent digital fields will be shaped by the law, and vice versa.”

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COM 597: The Future of Marketing: How Digital Media is Changing the Practice of Commercial and Consumer Engagement

(

Salkowitz

)

- 2017-2018 | Autumn 2017

MCDM Elective
Wednesdays, 9/27-12/13, 6:00-9:50pm, no class Oct. 4, instead class will be held December 13 | CMU 302

Course Description:

Rapid evolution of digital media and technology continues to disrupt the business of marketing, making it essential for professionals in the field to keep abreast of trends in a number of areas. This class focuses on the technologies shaping marketing, advertising, media, public relations and communications in the 2-4 year horizon and explores strategies of successful marketing organizations, both digital and traditional. We will examine the impact of social media, mobility, big data, new content and rich media distribution technologies, multi-platform storytelling, apps, and other digital innovation on audience engagement. We will study how consumers and audience expectations are changing, and how marketers must shift their models to accommodate new realities and expectations. Finally, we will look at changes to the structures and processes that marketing organizations – corporate, agency or otherwise – can adopt to become resilient in the face of rapid change. This class assumes a general familiarity with the practices of digital marketing and digital technologies. It is recommended for marketing, advertising and commercial communications professionals interested in developments at the cutting edge of the field. We will offer a survey of techniques and practices, including case studies, readings from contemporary practitioners and thought leaders, and expert guest speakers.

Student Testimonial:

“The first day of class, Rob Salkowitz tells you that there is no crystal ball to predict the future of marketing. However, it really does feel like we were able to divine the future. Based around a technique called scenario planning, as a class and as groups, we looked at the future of technology (from 3D printing to Internet of Things), content/content creation, and a whole host of other things as they would relate to marketing in the future and to make predictions. It was a great class for thinking about trends and their influences and ways that marketers can stay ahead of the curve based on the knowledge that we have in-hand today.”

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COM 597: Content & Social Strategy for Maximum Business Impact

(

Schiller

)

- 2017-2018 | Autumn 2017

Track Neutral, 3 Credits
Saturdays, 10/14, 10/28, and Sunday 11/5, 9:00am-5:00pm | CMU 126

Course Description:

Many experts think of social media and content strategy in big company terms: getting buy-in from management, developing a process, communicating among teams, defining metrics, etc. All very important, but in an over-saturated digital world how do you create the actual content? Not boring, me-too, formulaic content, but stories that people actually read, share and take action upon? Contrary to what many people think, great content is not built on luck or magic; it’s built using specific, repeatable techniques that you can learn and deploy to drive your business objectives. This class will teach you how to create unforgettable content, how to customize it for each social channel and how to ensure that your social and content strategy support each other for maximum business impact. Through a combination of case studies, readings and hands-on assignments, students will gain a solid understanding of how to create the kind of content that other marketers will wish was their own.

Student Testimonial:

I came into class with little to no formal training on content strategy. It was apparent from the get go that I would be learning multiple useful techniques on how to break down content and better improve said content based on the its ultimate goal. With her years of industry experience and scrappy attitude, Carol was a terrific asset to the class. Regardless of your individual pathway through the program, this is a great class for better understanding the online ecosystem that we all exist in.

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COM 536: Leadership Through Story and Communities: Creativity and the Digital Age

(

Crofts

)

- 2017-2018 | Autumn 2017

Required Core Course for MCDM and MCCN
Saturdays, 9/23, 10/7, 10/21, 11/4, 11/18, 9:00am-5:00pm | GWN 201

Course Description:

The Comm Lead core classes are designed to build off one another, with the Fall core class focused on personal narrative and leadership styles, with the Spring core class opening the aperture on narrative to include organizational storytelling and engagement. Both classes are also designed to set expectations and behaviors for a fruitful graduate school experience that encourages students to take accountability for their own learning, to see themselves as creatives, as leaders, and as entrepreneurial thinkers whose evolving expertise serves not just their own professional growth, but the wellbeing of their greater community at large.

This foundational class considers personal leadership development through the two lenses of story and community, with particular attention paid to contemporary research on creativity. In this digital age when the technology of communication is so pervasive and accessible, leadership and creativity go hand in hand to produce strong community engagement. Oneʼs personal history and cultural context influences oneʼs leadership style, so using cross-sector profiles and guest speakers, we will carefully consider a range of leaders, their personal narratives, communication styles, and how they connect meaningfully to customers, colleagues, and constituents. As part of the course applied learning, you will be asked to research and produce an original final project concerning a communication issue that you find compelling and that reflects your personal and professional interests, ambitions, and curiosity within the field of communicationStudent Testimonial.

Student Testimonial:

“This course is about being able to understand that leadership and creativity are main tools in developing authentic, real and strategic messages. The class enhances the understanding of communications patterns in current organizations where storytelling becomes a unique tool to reach audiences when messages are everywhere. I learned in this class that one of the main things to true leadership is about opening ourselves to others in order to connect with them. There needs to be an ability to listen to others and care. Online worlds created by the fast-changing digital media technologies go back to the essence of connection with others. This class is the best personal and professional learning experience I had since I started the program. It gave me the creative room to imagine that everything is possible if you open up to yourself and to others. Leadership is a trait you can develop by using storytelling as a tool but in the end it’s about being able to share who you are with others and connect by listening back. The best storyteller is one who knows how to listen. Anita Verna Crofts, the professor of the course, represents that ideal teacher who is not only academically and professionally experienced, but who also cares for the whole growth of the people around her. Having this class changed my perspective on leadership, creation of communities and storytelling, but most importantly on myself.”

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COM 597: Community Data Science: Programming and Data Science for Social Media

(

Guy

)

- 2016-2017 | Spring

MCDM Elective, Meets Research Methods Requirement
Thursdays, 6:00-9:50pm | CMU 126

Course Description:

This course will introduce basic programming and data science tools to give students the skills to find, access, and synthesize data into information. We will cover the basics of the Python programming language, web APIs including APIs from Wikipedia and Twitter, and basic tools for statistical hypothesis testing, data manipulation, and visualization. Students will be encouraged to bring questions and problems from their own area of interest and apply Python and Data Science to those problems through an independent project. Our target audience is students with no previous programming experience. There will be two major additions to the material we teach in the Community Data Science Workshop. First is a capstone independent data research project where students will be expected to practice what they’ve learned by sourcing, cleaning, and analyzing a data set that is relevant to their interests. Second will be special topics from the world of online social media analysis including A/B testing and measuring online success.

Student Testimonial:

“This course was intense and fast-paced, but it was an absolute blast! I took this course because I had taught myself a little bit of HTML, CSS, and C++ before, but I really wanted a more structured environment in which to better learn coding principles. Learning how to code is like learning another language; it takes a lot of practice and effort but you learn a lot of actionable info in a short period of time. From the beginning Professor Guy set the expectation that we weren’t going to become expert Python coders in 10 weeks, but we were going to learn the basic coding logic and syntax, how to pull and manipulate social media data, how to derive meaningful analysis, and how to speak about our technical coding methods in a clear and effective manner. He really made sure the course was as practical and applicable as possible. During the class we had weekly challenge problems where we learned how to manipulate data and then how to access it from website APIs. We got a lot of class time to work together and tackle these problems. These exercises gave us the skills to access and analyze data that we would eventually use for our final project, which we got full autonomy over. We learned basic skills for the first 6 weeks or so, and then had the rest of the classes to work on our final projects and ask Guy questions. He is incredibly enthusiastic and an insanely skilled programmer. This class made me feel that coding was much for accessible and gave me some skills that I could fall back on if I need to do some heavy data analysis in the future. I would highly recommend this course if you are curious about programming and up for a little bit of a fun challenge!”

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COM 597 Crisis Communication Strategies in a Digital World

(

Schwartz

)

- 2016-2017 | Winter

Track Neutral I Meets Law and Ethics Requirement Core Requirement
Wednesdays, 1/3/17-3/10/17, 6-9:50pm I CMU 302

Course Description:

The 24-hour news cycle, social media, and online reporting fundamentally changed how institutional leaders, executives, celebrities, politicians, and organizations address crises big and small; internal and external; local, national, and international. Effectively managing a crisis means not just employing PR strategies, but developing a comprehensive communications plan that disseminates actionable content and engages all stakeholders with equal focus across multiple and diverse networks. This course will address how the tools of communication influence crisis communication strategies. In addition, it will identify the key issues that must be addressed during an organizational crisis (real or imagined) from a communications perspective. It will examine implementation strategies to engage traditional and social media; digital networks; federal, state and local lawmakers; external and internal stakeholders; and consumers or constituents. As important, it will deconstruct and reinforce the personal ethics and behavior required by professionals in a crisis situation. This class uses current events, interactive discussions, real-time exercises, and engaging guest lectures to provide practical insight about effective techniques and lessons learned.

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COM 597: Graphic Storytelling as Communication Platform

(

Salkowitz

)

- 2016-2017 | Spring

MCDM Elective
Saturdays, April 8, 22, May 6, 20, and June 3, 9-5pm | CMU 126

Course Description:

Understanding how to use words and pictures in combination to tell stories is a core competency for communicators in the digital era. This class will provide you with a solid understanding of the medium of sequential art and visual narrative (aka “comics”) and the practical ability to incorporate visual storytelling into traditional, digital, and transmedia projects in a variety of entertainment, business, education, social and journalistic scenarios. Why comics? Comics and sequential art have gone from the margins of popular culture to the center of a multi-billion dollar global industry and a respected art-form. Many of the most popular movies, television, videogames and transmedia projects are adapted from comics and/or depend heavily on storytelling styles that originated with this unique medium. Issues of digital distribution, adaptation and audience engagement that arise in today’s “comics culture” affect the future of publishing, technology, social media and gaming. Beyond the world of entertainment, the principles of visual narrative are becoming fundamental to all manner of storytelling projects, global initiatives and creative enterprises. This class will explore the history and potential of comics as a storytelling medium in the digital age in both a media studies and business dimension, incorporating both theory and practice. We will look at the anatomy of the medium in all its forms; study how comics are used in entertainment, literary, documentary, journalistic, educational, training and business communications contexts; examine the challenges of bringing comic-based subject matter to other media; explore the business issues associated with the explosion of comics in the wider culture; and create an original digital transmedia project incorporating the visual language of comics.

Student Testimonial:

“For the uninitiated in transmedia, it’s a crash course in visual storytelling and pop culture. For those familiar with transmedia, it offers a series of case studies in what you can do right or wrong in transmedia campaigns. The class definitely emphasizes comics, so while it’s not necessary to have an extensive knowledge of that format, it’s definitely for someone who’s curious about them. I was surprised to learn that a degree of visual abstraction can actually enhance storytelling. Rather than using a more precise visual format, such as photography or accurate illustrations of reality, using caricatures lets a person’s imagination fill in the gaps. I also found the study of the more formal aspects of comics to be very interesting. The all-day Saturday sessions went surprisingly fast. Rob does a great job of mixing up the class between discussion, lecture, guests, and video. Still, it’s not for the faint of heart, so if you’re going to take the class, plan on committing your Saturdays. You don’t want to miss a class.”

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COM 583: Multimedia Storytelling: Immersive Production Studio

(

Macklin

)

- 2016-2017 | Spring

MCDM Elective
Wednesday, 3/27/17-6/2/17, 6-9:50pm | CMU 318E

Course Description:

Emerging models of interactive and immersive (full & any screen, scrolling and responsive) storytelling are disrupting the ways we can reach and engage with our constituents. This course in Studio Production will have a deep concentration on the production aspects and development tools necessary to create Snow Fall-like immersive web stories. We will be coupling a critical look at these emerging models while working through the technical aspects of story creation and the implementation of web deveopment tools and platforms (HTML 5 & jQuery). This will be a project-based course through which students will acquire the strategy and skills to make informed designs about the development and use of immersive storytelling processes. Previous multimedia production and web development is not necessary, though a willingness to learn and play with the underlying technologies is a must.

Student Testimonial:

“This class blends multimedia storytelling and places it into a digital context. We used different mediums (video, text, photos, maps, and more,) to tell a story. Not only do we get to tell a story, but we also are guided in the technical aspects of video, photography, and web design. There are more practical skills actually used in this class than I can count on my fingers and toes! I really learned the importance of setting a scene. My previous degree is in filmmaking, and it seems like in longer-format storytelling (films, novels, etc) you can take more time building the landscape of a story. However, in digital storytelling, it is essential to get your visual ‘lede’ line – Having a map, photo, or video to set the scene of your story is essential to get your point across succinctly and clearly. Brevity is the soul of wit (and the internet). I really enjoyed that the class had both structure and freedom. We had a well defined storytelling goal to achieve for the class, but Scott opened up the way we told it to as many ways as we wanted to. This gave everyone the ability to choose which digital platforms to use and to perfect. While we all had to create a website, (with certain grade requirements – one video, photos, etc), it was up to us which web platform we used, and how much detail we put into individual aspects of the story. For instance, if a student wanted to really focus on good film, they could do that while selecting an easier web platform to plug their video into. Or, if a student wanted to really focus on building a detailed website, they could do that and be able to add shorter videos. The flexibility to work on your own strengths and interest in storytelling was really great.”

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COM 558: Law of Digital Media, Interactive Media, and Content

(

Baker

)

- 2016-2017 | Spring

MCDM Elective, Meets Law & Ethics Requirement
Thursday, 3/27/17-6/2/17, 6-9:50pm | CMU 302

Course Description:

The law of digital media, interactive media and social media has facilitated the growth of multimedia storytelling, interactivity, and the explosion of collaborative consumption. Understanding when and how one can remix, reuse, republish, and remake content is critical to any organization’s successful advertising, content creation, distribution, and publication. This course will explore the legal issues surrounding free expression, content production and publication, intellectual property (with a special emphasis on copyright and fair use), and advertising. This course is designed both as a stand-alone course to satisfy the law and policy requirement of the program and as a companion to the data security and privacy law course offered in the Fall, which focuses more on data usage, privacy and security, FTC regulatory issues and intellectual property issues around data and analytics.

Student Testimonial:

“Law & Policy is usually among the favorites of each cohort, and I completely understand that! Kraig is an incredibly knowledgeable professor who is detail oriented, and cares deeply about getting his students interested in the material. Law seems like a boring subject at first, but he makes sure that the material is tailored to the interests of each class and gives his students the freedom to adapt the course to their passions and learning styles. Also, this course is incredibly relevant to many questions we always have looming over our heads about copyright and content. This subject will continuously be relevant, and Kraig does a great job at making sure you’re confident in that.”

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COM 597: Advanced Content Strategy and the Future of Communication

(

Holmberg

)

- 2016-2017 | Spring

MCDM Elective, Meets Research Methods Core Requirement
Mondays, 3/27/17-6/5/17, 6-9:50pm | COM 126

Course Description:

This course will focus on advanced content strategy, in two senses of “advanced”: both as the next level of the skills taught in the intro courses, and as next wave content strategy as it relates to the advancement of emerging technologies. We will therefore build off of skills learned in the foundational content strategy courses, while looking simultaneously toward the future of the discipline and the hypothetical technologies of tomorrow.

For the advanced skills, we will take deeper dives into some of the core content strategy skills, including journey mapping, information architecture, and teardowns. Our goal with these tools will be to focus on the strategy which informs how we build products that solve real user problems.

We will also look “beyond the screen” to apply these content strategy tools to the Internet of Things, VR, AR, and more future technologies. But to understand the opportunities and challenges these new technologies bring, we will peer into to the future through the lens of science fiction. Science fiction both predicts and influences future technology; for example, in the 1960s Star Trek communicators foreshadowed the flip phones of the 1990s, and video chat existed in 1968’s 2001: A Space Odyssey long before Skype in the 2000s. Because sci-fi explores the human side of technological advancements—especially how people live and interact with these technologies—looking at several science fiction examples will help us think through tomorrow’s user challenges today.

This course will assume you have a basic understanding and familiarity with content strategy principles, so previous experience with content strategy, such as the completion of either COM 585: Multi-platform Content Strategy: A Practical Approach to Immersive & Responsive Content or COM 597: Design + Content: Introduction to UX Content Strategy is recommended (but not required).

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COM 597: The Art & Science of Text-Based Marketing

(

Schiller

)

- 2016-2017 | Spring

Track Neutral, 3 Credits
Saturday, April 22, May 6, 20, 9-5pm | CMU 242

Course Description: 

This advanced marketing writing class is designed for students who can already write well, but want formal training in persuasive copywriting techniques – the kind that drive people to call, buy, join, or sign-­‐up. If you’ve ever agonized over finding just the right words to achieve your goals, this class is designed to get you there faster. It introduces some of the most effective and well-­‐tested methods used by professional storytellers to outsell and outrun the constantly changing market. Students will learn how to use techniques based in psychological research to get measurable lift in subject line open rates, landing page conversion rates, app store downloads, and more. Using a combination of readings, case studies and practical writing assignments students will learn the art and science of creating top-­‐performing marketing text.

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