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Classes are designed to challenge your thinking and develop your professional skills. You’ll leave each class with a unique set of tools to approach new communications challenges.

Tailor your experience to your career goals by focusing on one of eight areas of specialization. Use the search widget below to sort classes by quarter, specialization, instructor and degree track for each quarter. Get a comprehensive view of the full academic year in our Course Guide.

View the University of Washington Academic Calendar for important dates, including quarter start and end dates, registration dates and deadlines, and campus holidays.

Registration numbers (SLNs) are located on the Time Schedule. Please read the Department’s statement on internet resource requirements for access to courses.

COM 586: Advanced Content Creation, Curation, and Optimization

(

Weaver

)

- 2017-2018 | Spring

MCDM Elective, Meets Research Methods Core Requirement
Mondays, March 26th-June 4th, 6-9:50pm | CMU 242
Registration SLN: 12408

Course Description:

This course connects how brand storytelling connects to online experiences, merging the technical and editorial disciplines of content design to build foundations that serve cross-channel experience and future technologies. Building advanced skills in content strategy and information architecture, students will learn how to adapt methods and techniques for different contexts, channels, and platforms. This class focuses on the specialized skills and techniques that content designers bring to collaborative digital and user-centered design teams from understanding messaging to organizing information for internal and external facing systems.

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COM 585: Multi-Platform Content Strategy

(

Magwire

)

- 2017-2018 | Winter

MCDM Elective, Meets Research Methods Core Requirement
Wednesdays, Jan 3rd-March 7th, 6-9:50pm I CMU 302

Course Description:

This course will focus in two areas: 1) Teaching the skills, techniques and tools used by product content strategists like, wireframing, responsive content modeling, and journey mapping. 2) Outlining how to successfully apply these skills in real world scenarios within interdisciplinary teams. Each skill will be applied in both hypothetical product teams and with real brands from around the region.

Student Testimonial: 

“Multi-Platform Content Strategy with Professor Magwire was such an amazing hands-on experience of what it is like to be a content strategist. This was a perfect blend of concepts and technical skills needed to grasp what happens in the field and how to be successful in it. I really enjoyed working with actual clients and acquiring the skills over the course of the quarter to make real recommendations on how best to improve their strategy. My favorite part of the class were the amazing guest speakers that were able to speak to their personal experiences working with or as content strategists. Definitely recommend the class for any working professional whether you are going into content strategy or not!”

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COM 597: Communication for Advocacy

(

Tausch Lapora

)

- 2017-2018 | Winter

Track Neutral, Meets Law & Ethics Core Requirement
Thursdays, Jan 4th-March 8th, 6:00-9:50pm | CMU 302

Course Description:

Today’s leaders are confronted with an increasingly rich landscape of possibilities to spark and create change. Parallel to this challenge, decision-makers and influential bodies are bombarded with waves of messaging. This course will introduce you to communication techniques for advocacy. Our approach in this class will be focused on”integrated advocacy,” which is a strategy of communicating through multiple channels one’s advocacy efforts – like the marriage equality movement, net neutrality efforts by Google, Facebook and Netflix, and the passage of the Affordable Care Act of 2010. You will develop part of an integrated advocacy campaign working for a client in this class. Real-life challenges and advocacy needs of our clients will allow us to use integrated advocacy model in an applied sense. We will build stories around goals and solutions. We will come up with advocacy tactics and create an advocacy campaign that will ignite change. This is a hands-on course. The course will help you develop immersive storytelling skills, and practice community organizing. You will learn persuasive communication and engagement methods, and how to pack a punch with a campaign aimed at making change. Guest speakers and mentors with experience spearheading campaigns will serve as guides throughout the quarter. The course will culminate with a short advocacy pitch session.

Student Testimonial: 

“I enrolled in Brenda Tausch-Lapora’s Integrated Advocacy class feeling like I had a ton of skills but without a clear purpose for applying them to make change. I knew I wanted to do something that matters. This class gave me a practical and actionable framework for translating my skills into doing good things in this world. Your typical marketing campaign usually follow the rules of what has worked in the past, what sells, and who’s the first to do it. By contrast, integrated advocacy challenges you to figure out the core of the message you’re trying to share and the vision for what you want to change. You have to build a consciousness of action which involves a lot of components such as content strategy, policy change, partnership building, and a drive to make the change worthwhile for the communities involved. Integrated advocacy allows you to challenge conventions and question the nature of the message you’re are trying to put out there. Bottom line: you’re asking your community to believe it. Brenda’s class pushed me to create a project utilizing VR to change the perception of Fire Services in Washington State—a project which is gaining traction and may turn into a national model for EMS public outreach campaigns.”

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COM 588: Marketing and Branding in Digital Communication

(

Marr

)

- 2017-2018 | Winter

MCDM Elective
Thursdays, Jan 4th-March 8th, 6:00-9:50pm | CMU 126

Course Description:

This course is designed for students that will be utilizing their MCDM education and experience in the marketing arenas in businesses and organizations (including non-profits) or in leadership functions where an understanding of marketing is an important skill. The focus on the course will be on how to best utilize digital media vehicles along with more traditional forms of communications and advertising (and other marketing or Research and Development functions). Because of the ever changing nature of the advertising world with the advances and acceptances of digital media platforms, we will showcase industry “heavy hitters” from local marketing and advertising agencies to discuss the trends and issues the industry faces, using real life situations to explore alternatives and solutions. We will also explore how new media can be used with traditional channels of distribution (clicks and bricks), as well as in the R & D functions by encouraging and mining information from current and potential customers. Students that have not had a basic marketing class will be assigned pre-course supplemental readings and we will do a quick review at our first session so that everyone has a common understanding of the subject before we move into the more cutting edge concepts.

Student Testimonial:

“Marketing and Branding is one of the most useful and fun classes that I have taken within the Communication Leadership program. This course offers updated and relevant information regarding the exponential growth of marketing in the digital sphere. This class builds upon the basics of branding and marketing skills and gives you new skills to take to other courses and/or to your career. You will also discuss the importance of branding and the role that it plays in company evolution as well as with a start up business. The homework involved in this class is engaging and useful to every lecture. The instructor has made sure to include guest speakers from all walks of the industry. From their insight, the class content becomes more real, impactful, and valuable to your education. I highly recommend this class to any member of the Communication Leadership program.”

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COM 597 Crisis Communication Strategies in a Digital World

(

Schwartz

)

- 2017-2018 | Winter

Track Neutral, Meets Law and Ethics Core Requirement
Wednesdays, Jan 3rd-March 8th, 6-9:50pm I CMU 126

Course Description:

The 24-hour news cycle, social media, and online reporting fundamentally changed how institutional leaders, executives, celebrities, politicians, and organizations address crises big and small; internal and external; local, national, and international. Effectively managing a crisis means not just employing PR strategies, but developing a comprehensive communications plan that disseminates actionable content and engages all stakeholders with equal focus across multiple and diverse networks. This course will address how the tools of communication influence crisis communication strategies. In addition, it will identify the key issues that must be addressed during an organizational crisis (real or imagined) from a communications perspective. It will examine implementation strategies to engage traditional and social media; digital networks; federal, state and local lawmakers; external and internal stakeholders; and consumers or constituents. As important, it will deconstruct and reinforce the personal ethics and behavior required by professionals in a crisis situation. This class uses current events, interactive discussions, real-time exercises, and engaging guest lectures to provide practical insight about effective techniques and lessons learned.

Student Testimonial: 

“This course is one of my favorites and Melissa is infectious. The variety of crisis cases that we looked at, presented each week and the readings that were required to be read were mind boggling. Not only did the course teach how to handle crisis, but also taught how to improve presentation skills, public speaking skills and more than anything, how to prevent crisis especially on social media when you have the option of preventing. Overall an amazing program and I have already recommended it to a lot of my classmates who started in Fall.”

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COM 597: Audio Storytelling

(

Partnow

)

- 2017-2018 | Winter

MCDM Elective
Wednesdays, Jan 3rd-March 7th, 6-9:50pm I CMU 318E

Course Description: 

Whether gathered around a radio in a living room or walking plugged in with headphones, the medium of audio storytelling has always offered the opportunity to build mindset-shifting community around content. This course traces the evolution of audio storytelling from radio to podcasting that links to communities for various purposes: to educate, to entertain, and to inspire action — and the new golden age of podcasting that we find ourselves in means that audio storytelling has the potential for broad reach and powerful impact. Consideration is given to the core characteristics of strong storytelling, observed through an auditory filter. Class materials are twinned with a selection of cross-sector guest speakers who bring their own craft perspective. Students will experiment with designing their own short audio pieces.

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COM 597: Thinking Story- Fundamentals of Storytelling for Organizations, Business, and Movements

(

Kessler

)

- 2017-2018 | Winter

Track Neutral
Tuesdays, Jan 9th-March 6th, 6-9:50pm | CMU 126

Course Description:

Thinking Story is a foundational class that focuses on the art and craft of nonfiction storytelling to communicate ideas and emotion, build relationships and community, promote change and inspire action. The class reflects the need in all sectors for superb storytelling. The class explores, investigates and discusses the elements of narrative — what makes a story a story – and looks at examples of nonfiction storytelling across media (text, sound, still image, moving image and multimedia combinations). This platform-agnostic, birds-eye view of story is about learning how to reframe/ reconceptualize “information” and “report” as story, how to locate the small story that illuminates the larger issue, and what it takes to produce such work. At its heart, the class is about learning how to conceptualize issues, topics, brands, and ideas as narratives. Students will learn to “think story,” to pinpoint, pitch and gather material for the production of original, compelling and persuasive content.

Student Testimonial:

“Storytelling is THE foundational skill every student must have a deep understanding of in order to succeed in the Comm. Lead program. Take this course if you want to learn how to craft a captivating story, if you want to be challenged, and if you want to improve as a writer, researcher, and interviewer. Thinking Story shows students how much thought is required to create an entertaining, purposeful, and persuasive story. The assigned reading, viewing, and listening materials are a combination of interesting examples of storytelling and long form nonfiction, intended to introduce students to the idea that humans are “wired for story.” Each assignment builds on the next, leading up to the final deliverable, a storyboard of the narrative you researched and developed all quarter. Professor Kessler asks her students to choose topics that are important and of interest to them. The work you will produce in Thinking Story feels more like a passion project rather than tasks you must complete. I recommend this class for all students in the program!”

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COM 597: Aligning UX Design With User Psychology

(

Evans

)

- 2017-2018 | Winter

MCDM Elective, Meets Research Methods Core Requirement
Tuesdays, Jan 9th-March 6th, 6-9:50pm | DEN 303

Course Description: 

Designers, product marketers, and entrepreneurs will learn the psychological constrictions of attention, perception, memory, disposition, motivation, and social influence that determine whether or not customers will be receptive to their digital innovations. This will give their innovations an edge on what are increasingly competitive platforms such as apps, bots, in-car apps, augmented reality content). Students will learn…

  • The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovations
  • Examples of interfaces before and after simple psychological alignments that vastly enhanced their effectiveness
  • How to identify, apply theory, and develop consulting or research recommendations based on psychological theory
  • Application to their own business interests. A deeper understanding of common digital interfaces such as conversion funnels, display advertisements, and mobile notifications.
  • A broader understanding of the human context of digital ventures, and the ethical differences between alignment and meeting needs vs. exploitation and unsustainable design approaches

Student Testimonial: 

“This course explores the fascinating relationship between UX design and human psychology. In his lessons, Professor David Evans describes the psychological constraints of attention, perception, memory, disposition, motivation, and social influence, and uses real-world examples to provide a deeper understanding of their role in user design. Students are assigned weekly assignments where they apply one of the psychological processes to an example of their choice. Additionally, this class includes an in-depth ethics discussion centered on human behavioral traits and whether UX designers meet user needs or exploit them. As a final deliverable, students write an ethics paper based on the discussions. As a whole, Aligning UX Design with User Psychology is beneficial beyond the classroom because David’s enjoyable teaching style ingrains the lessons in his students. At the very least, this class will draw awareness to your own behavioral traits and help identify when they are manipulated.”

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COM 583: Multimedia Storytelling: Digital Distribution and the Story

(

Keller

)

- 2017-2018 | Winter

MCDM Elective
Mondays, Jan 8th-March 5th, 6:00-9:50pm, one class on January 27th | CMU 242

Course Description:

The landscape of web-distributed video can be broadly divided into three motifs: Entertainment, Newsgathering, and Business Communication. From YouTube to Vimeo, Netflix to Hulu, 12seconds.tv to Facebook, online video is a storytelling revolution. Or is it? How do storytelling choices affect message reception? Storytelling has been part of the human experience since the formation of language. Today, the technology that surrounds the “tell” of a story (the modes and channels of communication) directly shape the immersive experience felt by the viewer, while leveraging the lessons of narrative and myth. This course focuses on the decisions we make when we tell our stories. This course is both theoretical and practical. Students will be afforded the skills to create and distribute video stories. Additionally, students will be expected to display critical thinking around point of view, audience targeting, ROI success criteria, methodology, and production standards. Students are expected to exercise the craft of content creation while at the same time critically evaluating and deconstructing content they see in the marketplace.

Student Testimonial:

“Drew Keller’s Multimedia Storytelling class deftly weaves in the interconnected components of effective multimedia communication. Whether you are a novice or expert videographer, this class takes you to the next level by covering video syndication, platform selection, and monetization. In addition to perfectly balancing theory, guest lectures and hands on work, Drew went above and beyond by providing weekend tutorials on video composition, shooting and editing. He even provided 1:1 help during work!”

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COM 597: Measuring Marketing Effectiveness: Analytics and Insights for Brands

(

Myers

)

- 2016-2017 | Summer 2017

MCDM Elective, Meets Research Requirement
Mondays, 6/19-8/14, 6:00-9:50pm | CMU 126
Please note this class will not meet on July 3 but will instead add a class on Tuesday, July 11, 6:00-9:50pm in CMU 126.

Course Description: 

This course will introduce students to the fundamentals of digital marketing analytics and driving insights on how to measure the efficacy and ROI of digital media. We will compare and evaluate some of the analytics tools on the market and learn how to perform a social landscape audit, establish KPIs (key performance indicators), set marketing goals, and determine methods for campaign performance tracking. We’ll deep dive into the components that comprise a monthly monitoring report, including managed channel (Facebook, Twitter, YouTube, etc.) success metrics and KPI tracking, conversation themes, influencer identification, data insights, and listening & monitoring topics. We’ll examine the latest debates, tools, technologies, and social channels and their implications for social media analytics. We will further explore each channel used in digital marketing including paid, owned, and earned.

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COM 597: Crisis Communication Strategies in a Digital World

(

Schwartz

)

- 2016-2017 | Summer 2017

Track Neutral, Meets Law & Ethics Requirement
Mondays, 6/26-8/14, 6:00-9:50pm | MGH 074
Please note this class will begin the second week of the quarter on June 26 and will add a class on Tuesday, June 27, 6:00-9:50pm in CMU 126.

Course Description:

The 24-hour news cycle, social media, and online reporting fundamentally changed how institutional leaders, executives, celebrities, politicians, and organizations address crises big and small; internal and external; local, national, and international. Effectively managing a crisis means not just employing PR strategies, but developing a comprehensive communications plan that disseminates actionable content and engages all stakeholders with equal focus across multiple and diverse networks. This course will address how the tools of communication influence crisis communication strategies. In addition, it will identify the key issues that must be addressed during an organizational crisis (real or imagined) from a communications perspective. It will examine implementation strategies to engage traditional and social media; digital networks; federal, state and local lawmakers; external and internal stakeholders; and consumers or constituents. As important, it will deconstruct and reinforce the personal ethics and behavior required by professionals in a crisis situation. This class uses current events, interactive discussions, real-time exercises, and engaging guest lectures to provide practical insight about effective techniques and lessons learned.

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COM 597: Strategic Communication for Responsible Leaders

(

Keyes

)

- 2016-2017 | Summer 2017

MCDM Elective
Wednesdays, 6/21-8/16, 6:00-9:50pm | CMU 126

Course Description: 

Honesty, integrity and high moral standards top the list of qualities expected of a leader, whether they are running a country, inspiring a global team or launching a new product. The challenge comes in knowing how to harness these attributes to inform and fuel communication that’s authentic and effective. This course will examine the concept of leadership, explore a range of leadership styles and discuss the role strategic communication plays in creating and maintaining positions of power and influence. Concepts including cultural intelligence and personal branding will be applied to tools and techniques from executive speeches to social media channels. As a responsible leader, the art of storytelling is critical for everything from inspiring a vision to managing a reputation during a time of crisis to connecting with communities. This course uses real-world scenarios, current events, interactive discussions, in-class exercises, and a variety of guest lectures to provide practical insight, relevant theory and memorable learning.

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COM 597: Intensive Video Storytelling: Conceptualizing, Shooting, and Editing

(

Keller

)

- 2016-2017 | Summer 2017

Track Neutral, 3 Credits
Wednesday-Sunday, 7/12-7/16, 9:00am-5:00pm | CMU 304 7/12-13, CMU 302 7/14-16

Course Description:

Media creation is a multi-step effort, with thoughtful decision-making involved throughout the process. How do the choices you make in the telling and delivery of your story affect the reception of your message? This course is aimed at expanding thought about how online media is affecting storytelling. Additionally, students will gain hands-on practice in producing online video stories. The skills-based aspect of this course is designed to familiarize students with the technologies associated with storytelling. Specifically how to refine, shoot, edit, and distribute their online video.

Student Testimonial:

“Five consecutive full days in the classroom may look intimidating, but not to worry, Drew Keller has a knack for effectively breaking up each eight-hour session. Drew takes students through a variety of exercises ranging from lecture and group discussions, to campus excursions to shoot footage, to hands-on video editing sessions. The first half of the course begins with the basics of storytelling through video. Drew makes sure each student has a firm grasp on film equipment use and vocabulary (light, sounds, camera, etc.). The second half is spent alone or in small teams shooting for and editing final projects which are screened the last day of class (Sunday afternoon). When I signed up for this course I cleared my schedule for the five days and devoted my entire attention to what I was learning. I decided to treat the course like a conference or even summer camp. Video editing is one of those tasks that always takes longer than you imagine, so be prepared to live and breathe your final project on days 3 through 5. But by the time you export your final video, you are quite amazed at what you were able to accomplish in such a short time span. Taking this course during the normal 10-week schedule probably allows for more internalization of the material and obviously additional time to learn shooting and video editing skills, however taking the 5-day deep dive proved to be extremely rewarding. This course is great for someone who doesn’t want to devote an entire 5 credits or quarter to video storytelling since it may not be the primary focus of their graduate school studies or career, but wants to get the higher level overview to be able to understand the process of creating a short online film from start to finish.”

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COM 597: Leadership Approaches to Diversity Initiatives in Organizations

(

Ross

)

- 2016-2017 | Summer 2017

Track Neutral, 3 credits
Tuesdays, 6/20-8/15, excluding 7/4, 6:00-8:20pm | PCAR 297

Course Description: 

How leaders facilitate an inclusive work culture directly impacts the effectiveness of workplace diversity efforts. Changing workforce demographics and global collaborations create opportunities for greater effectiveness, resilience, and innovation. Without intentional leadership, however, these benefits can be lost. This course examines how common diversity paradigms profoundly shape how organizations approach internal diversity work and why these expectations matter. Students will learn to identify and communicate their own preferred leadership approaches to diversity and inclusion and will practice ways to collaborate with others who may hold very different expectations. In future, whether asked in a corporate job interview or by a journalist profiling a small start-up, students who have taken this class will be better equipped to field questions about these critical aspects of leadership in the 21st Century.

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COM 583: Advanced Narrative Multimedia Storytelling

(

Stonehill

)

- 2017-2018 | Autumn 2017

MCDM Elective
Thursdays, 9/28-12/7, 6:00-9:50pm | CMU 302

Course Description:

From prehistoric cave paintings to Netflix binges, our innate attraction to stories defines us as a species. Yet as professional communication tools and techniques become more sophisticated, there’s a tendency to forget the fundamentals and lose sight of what makes storytelling such a persuasive tool.

This class will explore those fundamentals while practically tackling the relational challenges of storytelling: building trust with subjects and clients, telling the stories of others ethically, capturing authenticity without equipment getting in the way, and crafting a compelling narrative from sometimes messy real-life material. This coursework is designed to support students as they create high-value work in one of the most challenging but powerful modes of storytelling: human-driven documentary film. They’ll conceive of, research, shoot, edit, and create a distribution plan for a short, character-driven documentary on the subject of their choice, in partnership with a client. All the while, they’ll be considering deeply how story functions throughout our media and applying those lessons to their project.

This is an advanced course that will assume a basic knowledge of technical aspects of video production and editing, so a previous foundational MCDM storytelling class or equivalent technical experience is strongly recommended. Given that the emphasis of this course is on the interpersonal aspects of storytelling, that baseline technical familiarity will be vital to your success. While your technical skills will improve through the filmmaking process, this course is not a deep dive into the latest and greatest technology in filmmaking. It is a deep dive into the tried and true pillars of great storytelling. Contact instructor with any questions.

Student Testimonial:

“I can’t say enough good things about this class. [The instructors] are gifted educators and expert storytellers. As educators, I found them open and willing to engage many points of view with equal respect. That’s a rare talent. Their entry in the Seattle International Film Festival 2013 (Barzan) attests to the pedigree of their storytelling. They encouraged me to seek a challenging topic. In the few weeks we had in the class, they were mindful to remind the class to stay on pace. They grounded this advice in real-world experience. A big debt of thanks to Comm Lead for leveraging [the instructor’s] abilities and experience into a rewarding experience; the class was over all too quickly.”

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COM 597: Design + Content: An Introduction to UX and Content Strategy

(

Holmberg

)

- 2017-2018 | Autumn 2017

MCDM Elective, Meets Research Methods Core Requirement
Mondays, 10/2-12/4, 6:00-9:50pm | CMU 126

Course Description:

This course focuses on the fundamentals of both traditional user experience (UX) and content strategy, and seeks to build the overlapping skills and concepts needed to successfully design products and services for humans (otherwise known as the human-centered design process). Students will learn the foundations of both UX and content strategy, including user journeys and user research, content hierarchies, basic wireframing, principles of information architecture, basic prototyping and more, culminating in a creative strategy brief which encompasses both fields. The goal is to come away from the class with a holistic understanding of both UX and content strategy, and their relationship to one another.

Student Testimonial:

“From class activities to assignments to even the class slides, Dave crafts an optimal user experience for the student. He takes the time to provide useful, in-depth feedback on all assignments which enhances the learning experience considerably. The UX Content Strategy Playbook we created was an incredible way to learn the specifics of UX exercises we studied in class; I’m sure I’ll use it for years to come. The books Dave selected for class will serve as excellent resources down the road as well. This was definitely one of the best classes I’ve taken in the Comm Lead program.”

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